Job Description
The position will entail working with the bespoke IT systems of Microtechs, and duties will include
- Monitoring network & software status
- Offering support to clients via email/phone
- Logging customer request
- Diagnostics of technical problems
- Building relationships with suppliers and vendors
Personal Qualities :
- Hands on approach to business
- Willingness to learn for personal development
- Flexible and proactive approach
- Team Player
- Calm under pressure
Skills Required :
Excellent phone manner
Good written & spoken English
Good Customer service Skills
Future Prospects :
As a growing business within the IT sector, the initial role will be to fulfill the requirements of the Apprenticeship, thereafter we are looking for that person to develop into a fully-fledged team member, and therefore to the right candidate, we are looking at a very positive career prospects.
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