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Business Administration Apprentice

Lancashire Care NHS Foundation Trust
Pay: £129.50 Text
Location: Lancashire Preston United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02600020
2018-02-06 2018-02-24

Job Description

Job summary:



This is a role for a motivated individual who is willing to develop their administrative and communicational skills, to gain a level 2 in Business and Administration. The postholder should be willing to become highly organised and promote excellent customer service to both external customers and to internal employees at Sceptre Point, supporting them in developing the skills required to successfully work within a business and administrative environment.



This is a pivotal role to ensure the smooth running of the building. The post holder will be supported to work within a busy environment providing an efficient receptionist service, whilst also providing general administrative support to the various departments in the building to gain a vast amount of experience and receiving opportunities for skills development in several areas, including Finance, Corporate and Human Resources.



Key duties:



It is assumed that the below duties will be successfully carried out by the post holder, following and through the support of the wider team and progression of development throughout the 12 month position.




  • To provide an efficient receptionist service to both external customers and internal employees, through training and shadowing with internal staff

  • Dealing with all calls and enquiries in a polite, professional manner and transfer to the relevant employee/department

  • Welcome visitors and provide assistance as necessary. Monitor arrivals and departures of the building

  • To maintain the electronic system for booking the meeting rooms at Sceptre Point and ensuring the rooms are serviced

  • Receive, allocate and dispatch internal/external mail in line with the Trust and departmental policy and procedures

  • Filing, photocopying and emailing as required



Job description:



Our vision: high quality care, in the right place, at the right time, every time.




  • To report maintenance faults to the Facilities Department

  • Facilitate meetings in the Meeting Rooms at Sceptre Point, setting up crockery, clearing away, filling and emptying the dishwasher

  • To order and monitor stationery supplies for the administrative area and monitoring delivery

  • To support the various departments within the building with general administrative duties, including shadowing teams to gain and develop skills in numerous areas



The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated.



They are subject to modification in the light of changing service demands and the development requirements of the postholder. The service will ensure that opportunities within the various departments and areas within the building are provided for the post holder to develop as per their ambitions and wishes of the use of their apprenticeship.



Behaviour:



The post holder will be expected to:




  • Support the aims and vision of the Trust

  • Act with honesty and integrity at all times

  • Be a positive ambassador for the Trust

  • Demonstrate high standards of personal conduct

  • Value and respect colleagues, other members of staff and patients

  • Work with others to develop and improve our services

  • Uphold the Trust’s commitment to equality and diversity

  • Take personal responsibility for their words, deed and actions and the quality of the service they deliver


Personal Qualities :

  • Value and respect others

  • Friendly

  • Good communication skills



Skills Required :

  • Hard working 

  • Good timekeeper 

  • Conscientious



Future Prospects :

May be the opportunity to progress onto further study or full time employment.


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