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Parts Customer Advisor Apprenticeship

Peugeot Motor Company Plc
Pay: £140.00 Text
Location: Berkshire Slough United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02598457
Construction/Maintenance Services/Trades 2018-02-02 2018-03-01

Job Description

The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department.



This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance and repair.  We’re seeking ambitious people who are keen to develop a long term career with an ambitious brand.



THE ROLE OF A VEHICLE PARTS ADVISOR:



The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Advisor. But what does a Vehicle Parts Advisor actually do?



The Vehicle Parts Advisor role varies slightly by employer based upon the specific needs to the location. The below explanation is therefore a guide to support you in understanding what the role might entail.



Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.



Duties may vary from employer to employer but will typically include:




  • Advising customers on how to solve a problem with their vehicle

  • Taking orders from customers both face to face and over the phone

  • Maintaining an ordered stock room and finding parts from stock

  • Raising invoices for parts sold

  • Liaising with other members of staff

  • Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work

  • Customers may include members of the public, service departments of dealers, and garages.


Personal Qualities :

  • Willingness to learn

  • Team working/working with others

  • Motivation for the role/automotive and engineering interest

  • Personal responsibility and career ownership

  • Problem solving



Skills Required :

All of our opportunities receive a really good response and so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a Willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.



The Peugeot Citroen DS Academy commit to supporting the development of its Apprentices technical, employability and broader personal development skills, to ensure they can progress and develop their career.  That is why when it comes to selecting the right people to become Peugeot Citroen DS apprentices, it’s as much about attitude as it is about vocational and academic success. That’s why in addition to the qualifications we require from you, we’ll also look for you to possess the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your role at Peugeot Citroen DS and will be assessed throughout the application process.



Future Prospects : There are lots of opportunities to develop your career within our expanding Dealer Network. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that's recognised across the Motor Industry.

This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.

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