employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Insurance Customer Service Advisor Apprenticeship

N F U Mutual
Pay: £230.00 Text
Location: Worcestershire Droitwich United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02598356
2018-02-02 2018-03-05

Job Description

Some of your duties will include;




  • Review and advise upon customer general insurance requirements

  • Identify and initiate cross selling opportunities and activities to new and existing customers

  • Acquire and maintain knowledge of NFU Mutual General insurance products, as applicable to product licences

  • Act as financial services restricted introducer to obtain appointments for NFU Mutual financial consultant and meet agency target

  • Plan, implement and monitor sales and marketing initiatives across all business and product areas

  • Develop and sustain effective working relationships with customers, all members of agency and NFU Mutual staff

  • Deal with insurance claims within your authority, for all customers in accordance with the agent’s claims guide on mutualnet

  • Process and dispatch renewal documentation

  • Implement customer money collection and processing procedures to maintain agency credit control

  • Comply with all applicable sections of the NFU mutual insurance compliance manual for the agency network, the agent’s claims guide, the agency guide and local agency procedures

  • Produce correspondence to required time frames and quality standards

  • Co-ordinate and maintain agency office supplies


Personal Qualities :

  • Be able to problem solve

  • Have a flexible and open attitude 



Skills Required :

  • Be able to communicate effectively, both written and verbal

  • Possess good IT Skills

  • Sales and customer service skills

  • Have basic knowledge of insurance 



Future Prospects : Providing that you are a passionate member of staff through the apprenticeship there may be a full time position available at the end of the apprenticeship, where you would be able to complete the professional insurance exams.

Apply Now

Enter your email address and we'll email you jobs like this!