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IT Support Apprentice

Ttc Group (Uk) Limited
Pay: £225.00 Text
Location: Shropshire Telford United Kingdom
Category: Entry Level
Available from: Jan 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02563079
2017-11-17 2018-01-09

Job Description

The main duties the successful applicant will carry out are as follows:




  • Maintaining asset registers, configuring laptops, projectors, and desktops for use throughout the business

  • Assisting with the preparation, maintenance, and repair of PCs, laptops, projectors, monitors, and other IT equipment

  • Assisting with maintenance of the network and infrastructure

  • Maintaining appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained

  • Maintaining a high standard of safety and security in relation to computer rooms and equipment

  • Managing network access control systems to ensure that employees have appropriate access levels for resources

  • Contacting our support partners, arranging the call out of engineers and supervising their work

  • Recording and evaluating the performance of all suppliers providing support and report significant failures to provide specified levels of service

  • Learning and implementing IT best practices, developing troubleshooting skills



This list is not fully extensive and the successful applicant may be required to undertake additional responsibilities as deemed appropriate by management.


Personal Qualities :

  • Self-motivated, a team player, action and results oriented

  • Dependable

  • Efficient and professional



Skills Required :

  • The ability to successfully work under tight deadlines

  • Have good interpersonal skills and be able to get along with co-workers

  • The willingness to continue to learn about industry trends and developments

  • Have sound analytical thinking

  • Have a genuine passion for IT



Future Prospects : It is hoped that the successful applicant will continue to work on a permanent basis with TTC Group following completion of the apprenticeship (this will be dependent upon performance throughout the duration of the apprenticeship programme).

If it transpires that continued employment with TTC Group is not the preferred option, the training, experience and qualifications gained throughout the apprenticeship will stand the apprentice in very good stead to gain future employment.

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