Job Description
Main activities and responsibilities for this post:
- To provide efficient and effective administrative support to Administrative Services Manager and other relevant managers at specific times
- To assist with queries from staff, students, parents and external stakeholders via phone, email and in person
- To produce letters and other appropriate word processing work in support of 2.1 and 2.2 above
- To apply the appropriate IT skills in the production and design of internal/external forms and documents as necessary, using the Microsoft Windows package (Word for Windows, Excel, PowerPoint, etc.)
- To participate in general office duties such as sorting and distribution of mail and packages, ordering stationery. To carry out appropriate photocopying and scanning
- To assist at cross-college events such as Open Event, Parents Evening, Graduation, interviews of potential students etc
General duties:
- To assist in producing management information as and when required
- Assist in ad hoc project work
- To take notes of meetings as and when required
- To maintain absolute confidentiality on all issues. To deal with issues in a discrete, calm and professional manner
- To carry out any other comparable duties as required by the Lead Administrators or Administrative Services Manager
Personal Qualities :
- Good communicator
- Show initiative and motivation
- Organised
Skills Required :
- Experience of working in an administrative capacity
- Meticulous attention to detail
- Ability to work to deadlines and prioritise tasks in a busy office environment
- Experience of Microsoft Office at intermediate level and accurate data input onto a computerised information systems
- Ability to use initiative in dealing with queries
- Able to respond promptly to enquiries with discretion and maintain confidentiality at all times
- Customer centric, possessing outstanding customer service skills
- Ability to work well under pressure and flexibly and effectively as part of a team
- Able to communicate effectively in writing with accurate spelling and grammar
- Accurate numeracy in basic calculations
- Understanding and proven commitment to Equality and Diversity, Safeguarding including Prevent and Health and Safety
Future Prospects : Progression to level 3 for the right candidate.
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