Job Description
Duties include:
- To work alongside all colleagues to assist in delivering improvements to properties.
- To assist in ensuring all properties meet the required lettable standard, in an agreed time frame to maximise resident satisfaction and contribute to business performance and financial strength.
- Participating in new initiatives.
- Responding promptly to customer complaints and being proactive in dealing with service failure.
- To ensure assisting in appropriate upkeep of assets, vehicles and equipment.
- Demonstrate an understanding and commitment to customer care.
- To enjoy and encourage a strong team with the aim of maintaining a positive, welcoming and energised working environment.
- Regularly undertake training to develop and refresh knowledge and skills
- Carry out additional duties as requested.
- Adhering to health and safety systems, procedures and legislations by following approved safe systems of working.
- Ensuring a good standard of housekeeping are maintained within their area of responsibility.
- Seeking advice and guidance on any matters relating to health, safety or welfare which are outside their scope or authority or expertise.
Personal Qualities :
- Very good/fluent verbal English and written English
- Good communication skills
- Good time management and organisational skills
- Basic numeracy and literacy skills
- Basic IT skills
- Ability to organise and plan ahead
- Ability to work as part of a team
Skills Required :
- Basic Health and Safety knowledge
- Experience of using mobile working devices
Future Prospects : If you are looking for a career for life, then we offer progression opportunities.
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