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Apprentice Customer Services Administrator

VERTU MOTORS PLC
Pay: £160.00 Text
Location: Tyne and Wear Gateshead United Kingdom
Category: Entry Level
Available from: Nov 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02556685
2017-10-31 2017-11-24

Job Description

We are seeking an ambitious, mature minded and confident individual to join our Customer Services Team. Working with our Customer Services Manager and Group Customer Services Co-ordinators you will




  • prepare customer letters

  • review customer email enquiries and log email concerns.

  • The role also encompasses the administration of the Group’s telematics scheme and preparing reports for Directors.

  • As you progress through your apprenticeship programme you will receive customer facing/customer issue resolution training.

  • You will have the opportunity to learn from a team of highly skilled professionals and a range of company benefits and best of all, you will have the opportunity to gain permanent employment within the group.

     


Personal Qualities :

  • Polite, calm and approachable persona

  • Must be a team player

  • Must have flexible ‘can do’ approach



Skills Required :

  • Excellent people skills

  • Organised

  • Customer Orientated

  • Computer Literate



Future Prospects : This is a fantastic opening to apply for permanent employment in a varied and ever expanding industry. Vertu Motors has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

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