Job Description
Making sure every customer who makes an enquirey leaves happy.
Answering queries and offering information, this job involves a lot of interaction with the general public (as well as with colleagues) in a variety of methods including face-to-face, over the phone and via email.
Your daily routine will include:
- Answering phones
- Helping with deliveries and dispatching good
- Dealing with enquiries from other stores
Personal Qualities :
- Friendly and approachable
- Hardworking
Skills Required :
- Organised
- Knowledge of the MS Office package
- Ability to work effectively within a teama and independantly
Future Prospects : Potential progression on to a level 3 apprenticeship
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