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IT Apprentice

Cobb-Vantress Inc
Pay: £18,000.00 Text
Location: Essex Colchester United Kingdom
Category: Entry Level
Available from: Oct 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02541068
2017-09-20 2017-10-09

Job Description

Responsibilities:




  • Assisting in Support Matters as they arise (especially routine issues)

  • Annual computer rollout

  • IPhone and mobile support on a daily basis

  • ARS end user monitoring and maintenance for ALL internal and external Cobb Europe employees and contractors (Tyson Policy Daily Task)

  • Logging and prioritizing all IT support calls that may come in and providing 1st / 2nd line support

  • Assist with the computer imaging process

  • To provide help with IT Infrastructure maintenance work when needed

  • Supporting the IT Manager

  • Any other reasonable request by the IT Manager

  • Compliance with Company policy in relation to Biosecurity and Animal Welfare when working at Biosecurity environments



Due to the nature of the role, training will be given in the following areas




  • The methods to fulfil the above duties

  • How to liaise directly with a diverse range of end users from multiple departments

  • How to meet company service standards and turnaround times

  • Effective communication skills (specifically over the phone and by e-mail)

  • Managing varying workloads and prioritisation of tasks and work orders


Personal Qualities :

We are looking for self-motivated, quick learner, reliable person with a positive attitude who can use their initiative. Good inter personal skills



Skills Required :

  • Being able to work efficiently on own initiative

  • Highly motivated with a 'can do' attitude and a willingness and enthusiasm to take on new challenges

  • Flexible and adaptable

  • Proactive and driven approach

  • Willing to work towards an Advanced Level Apprenticeship in IT



Future Prospects : Eventually we would like to see this role progress into an IT Assistant supporting first, second and third line issues
If you have been keen, energetic throughout the apprenticeship & have reached the targets set by Cobb you would be offered a position within our team.

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