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Customer Service Apprentice

Direct Diamond Blades
Pay: £126.00 Text
Location: Lancashire Blackburn United Kingdom
Category: Entry Level
Available from: Oct 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02540328
Customer Service/Call Centre 2017-09-19 2017-10-10

Job Description

The suitable candidate will be:




  • Speaking to customers

  • Telephone duties inbound and outbound

  • Help with general admin duties


Personal Qualities :

  • The ability to work as an individual as well as part of a team and be respectful to team members at all times.

  • Be an excellent communicator at all levels, via telephone and face to face.

  • Be able to use their own initiative.



Skills Required :

  • Excellent communication and people skills.

  • A confident and positive attitude.

  • Word processing skills.

  • Good verbal communication and listening skills.

  • Ability to follow instructions and organise yourself to complete tasks fully and on time.

  • Ability to use initiative to think through problems to find solutions.

  • Literate with good written communication.

  • Ability to check for accuracy and give attention to detail.

  • Ability to answer, speak confidently and take messages on the phone.

  • Knowledge of spread sheets, word processing and databases.

  • Ability to use initiative.

  • Calm under pressure.

  • Motivated.

  • Good personal organisation.

  • Team worker.



Future Prospects : There is potential progression for the suitable candidate to become a permanent member of staff.

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers.

You can go on to specialise in a particular field and into management.

You will find people who started in administration working in all professional areas and at all levels.

If you are good at IT, have an eye for detail and enjoy working with others then a Business Apprenticeship could give your career a great start.

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