Job Description
Essential functions and basic duties:
Your main duty is to act as the front of house representative at Freeman Johnson, this involves:
- Meeting and greeting clients.
- Dealing with queries from clients.
- Arranging appointments accordingly.
Any ad-hoc duties as below:
- Photocopying and preparation of legal documents for the courts.
- Answering the telephone/making telephone calls to clients and solicitors.
- Taking down messages/distribute via email or notes.
- Copy typing – possibly audio typing as well although training will be provided.
- Scanning of completed files.
- Front of house – meeting and greeting clients, dealing with queries from clients, arranging appointments accordingly.
- Handling petty cash and payments.
Personal Qualities :
- Sound knowledge of Microsoft and Excel packages
- Ability to work independently and as part of small and busy team
- Responsible
- Punctual
- Efficient
- Be able to use own initiative
- Excellent telephone manner
Skills Required :
- Ability to make efficient use of resources
- High level of motivation
- Good social skills
- Attention to detail
- Excellent communication skills
- Ability to multi-task
- Basic Numeracy and Literacy skills
Future Prospects : Once you have completed your apprenticeship, your employer will be looking to offer you a full time position within the company.
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