employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Part Time Receptionist

Pay: 7.50 - 8/hour
Job Type: Graduate, Graduate
Location: Stoke-on-Trent Stoke on Trent United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor , Daytime Work
Job reference: E02469000
Childcare/Care Work 2017-05-09 2017-06-08

Job Description

Temporary Vacancy Job Title: Part Time ReceptionistHours: Mondays, Wednesday and Fridays 9.00am - 2.00pmSalary: 7.50 - 8.00 per hourLocation: Stoke on TrentCandidate Requirements: * Front of house/reception experience is essential * Strong customer service skills * A good level of IT knowledge is essential- basic Microsoft Word and Excel, Outlook and the Internet * Empathy * Excellent communication skills * Confident and assertive and able to deal with challenging behaviour from time to timeJob Description:We have a fantastic opportunity for a Part Time Customer Excellence Receptionist to work with our client based front of house within their centrally located offices. Working on an on-going temporary assignment you will be responsible for duties as follows: * Empowered to provide a high level of customer service excellence giving an efficient and accurate response for a range of services. * Support with the delivery of a unique and bespoke Customer Excellence Experience that will differentiate the delivery of service within the market place. * Take ownership at first point of contact for the successful resolution of customer enquiries and complaints following agreed processes. * Deal with customers who are unhappy with any aspect of the service they have received, speaking with empathy and professionalism, resolving their complaint first time wherever possible, to a high standard of customer satisfaction. * Identify/look at new and innovative ways of improving service improvements or challenge existing working practices by identifying opportunities/potential improvements to existing business processes, procedures and system capabilities. * Work with others, share knowledge & information, give advice and work to agreed processes to facilitate successful customer service journeys and raise standards. * Take a proactive approach to improving customer experience, by engaging with all teams across the group. * Act as a role model for the organisation with smart professionalism. * Support in the delivery of the Company Strategy and Vision and live and breathe the Brand values.


Click apply below to register with our partner site to apply for this vacancy.

Apply Now

Enter your email address and we'll email you jobs like this!