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Sales and Service Apprenticeships

Pay: Annum £16,478 + Bonus
Job Type: Manual
Location: United Kingdom Doncaster & Leeds United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work, Weekend Work
Job reference: E02465148
Customer Service/Call Centre, Manufacturing/Industrial 2017-04-28 2017-05-12

Job Description

We are looking for Apprentices to join our Sales and Service departments for a 2 year apprenticeship programme.

As well as gaining on-the-job experience within our customer sales and service team, you will achieve Level 3 Chartered Insurance Institute (CII) qualifications in General Insurance and Customer Service.

Upon completion of the apprenticeship, you will secure a permanent, full-time position – subject to your performance and completion of studies.

Salary and Hours

  • 37.5 hours per week over Monday to Sunday. Shift patterns discussed interview stage
  • 316.88 Weekly (Annum £16,478) and you’ll be eligible for an annual bonus of £500 subject to your performance
  • 22 days holiday a year (plus 8 bank holidays)

Key Accountabilities

Sales and Service Apprentice – Doncaster and Leeds

When a call comes through, it could be anyone from any walk of life, and you’ll have to adapt your approach accordingly. You’ll follow scripts in certain areas, but how you walk your customers through the process, get to know them, highlight the benefits and match our products to their needs is largely up to you.

  • Be the voice of a wide range of market leading insurance brands, including Direct Line and Churchill -- speak to a huge array of customers.
  • Selling our products, whether that’s travel and pet or motor insurance
  • Help customers by amending, transferring and renewing policies.

Key Skills

We want people to draw on their life experience, personality and individual talents. If you have sales experience, so much the better. Whilst we offer training, broadly speaking, we look for:

  • Strong verbal and written communication skills
  • Adherence with all company processes and procedures
  • Helpfulness and a passion for customer service
  • Sharp thinking and an eye for detail
  • Drive and enthusiasm for meeting targets
  • PC literate
  • Good time-keeping

Where can I find out more?

You can find out more by visiting our website on the below links:

You can also call the Recruitment Team on 0345 877 6309 or email us at [email protected].

Please also contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process.

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