Job Description
KEY RESPONSIBILITIES:
• To take food and beverage orders and ensure correct billing.
• To deal with all Guests politely and with courtesy
• To greet all guests promptly in a warm and friendly manner.
• To check and prepare all stations and dumb waiters for service.
• To check counter service area (if applicable), to ensure foods are displayed correctly and reserve supplies are available.
• To deliver food to guests as per the standard
• Operate whichever station/area is allocated to you – ensuring Guest satisfaction at all times.
• Clear and relay as necessary to the set Belfry standard.
• To service lounge or bar area when directed.
• To prepare room service orders when necessary.
• To make preparations for service i.e. cleaning schedules, slice lemons.
• To serve food as necessary
• To wash and polish glasses as required.
• To have a full working knowledge of the menus offered and presentation and preparation of all drinks served
• To ensure the department is kept clean and tidy and operational hygiene is maintained.
• To minimise breakages of crockery and glassware.
• To ensure the kitchen service area is kept tidy at all times
• To report any incident likely to cause complaint to a Supervisor/Manager.
• To undertake any reasonable task as requested by management.
• To be flexible and work to agreed rotas and be punctual for duty
• To adhere to all hygiene regulations and disability awareness regulations at all times.
• To ensure standards of appearance are maintained at all times, including wearing a name badge.
• To strictly observe all licensing act regulations.
OTHER RESPONSIBILITIES:
• Carry out other duties that may be necessary from time to time.
• Ensure that correct security measures are taken at all times
Skills Required :
People skills
Well presented
Future Prospects : Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.
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