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Apprentice Customer Relation Assistant

Plum Products Ltd
Pay: £150.00 Text
Location: Lincolnshire Lincoln United Kingdom
Category: Entry Level
Available from: Apr 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02393604
Admin/Secretarial 2017-02-20 2017-04-01

Job Description

The role will be extremely varied and you will gain experience in Customer Engagement, Logistics, Marketing, Design and Manufacture, Finance and Sales.  



You will be trained to deal with customers over the telephone, process orders and collections, pick and pack orders, update information in EBay store, update Company website, process refunds, raise invoices and assist in any other duties required by the Manager.



You will complete an Apprenticeship in Business Administration.



Full Time Hours Monday-Friday 08.00  - 17.30 but you MUST be flexible during busy periods



Due to location the applicant will ideally need their own transport.


Personal Qualities :

Essential




  • English must be of a high standard – both written and spoken

  • Strong numeracy skills

  • Desire and ability to learn

  • Keen attention to detail

  • Professional telephone manner: polite, friendly, courteous

  • Good communication skills

  • Common sense

  • Reliable time-keeping

  • Good organisational skills

  • Respectful of confidentiality



Desirable




  • Demonstrates initiative

  • Willing to make suggestions for improvement

  • Exhibits a team mentality



Skills Required :

  • Good organisational skills, including ability to prioritise workload

  • Good communication and interpersonal skills

  • Reasonable knowledge of how to use MS Office software (Word, Excel, Outlook) on a PC



Future Prospects : On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

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