Job Description
Every Opticians practice needs an efficient team of receptionists/optical advisors who can ensure that every patients experience is a positive one. This is an exciting opportunity to start your career in the Health/Retail Sector by joining a friendly Practice in Flackwell Heath
Duties include;
Managing patient requests in person, on the phone and via written communication
Booking, amending, rescheduling and cancelling patient appointments
Advising patients of NHS and chargeable services and processing payments
Providing patients with information about the Practice Services
Assisting customers with spectacle frame selection
Product ordering and stock control
General housekeeping
Managing patient records recording patient contracts, attaching correspondence electronically and hard copy and filing in correct order.
Maintaining and updating the practice patient database.
Ensuring confidentiality and data protection is observed at all times.
Training to be provided:
At level 2/3 City & Guilds Diploma In Business & Administration
Level 1 / 2 Functional Skills in Math, English & ICT
Employee Rights and Responsibilities
Personal Learning and Thinking Skills
Personal Qualities :
This vacancy will suit a candidate who is interested in a pursuing a progressive career through continuous learning and development.
Skills Required :
The ideal candidate will be confident and sensitive with good communication and organisational skills. We are a fully computerised, “high tech” practice so confidence using a computer and a willingness to learn new skills is essential.
Future Prospects : Successful candidates are likely to progress to the fitting, adjustment and repair of spectacles and teaching customers to insert and remove their contact lenses. Further training could lead to the dispensing of tailored eyewear solutions to suit the lifestyle of our discerning customers. Suitably qualified candidates may have the opportunity to progress through formal training to become a registered Dispensing Optician.
Apply Now