Job Description
The company is expanding and new office spaces are being created in the warehouse. The office is a warm environment, however it is a warehouse, so warm clothing is advised, as you may be asked to help out in other areas, such as the sales floor, warehouse or showroom.
Duties will Include:
- You'll be meeting and greeting visitors when sales staff are busy
- answering telephone enquiries and directing them to the appropriate extension
- taking messages and emailing the appropriate team promptly
- Other office based duties such as photocopying, mail and making brews for visitors and staff
- Elements of the administrational tasks, such as answering customer emails, invoicing, filing invoices, talking to customers about delays and product issues
- Managing customers’ expectations of the company and exceeding customer service expectations, by being polite and efficient when dealing with queries
The team consists of approx. 6-10 office based and warehouse staff .
Good communication skills will be required and the ability to act on your own initiative at times may also be useful.
The role will also expand for the right candidate to gain new skills support James who is the office manager.
What you could go on to do?
- An apprenticeship in Business admin
How you will be supported?
- You will be given support and training in the role by James who is the office manager
What will happen next?
- Contact Sarah Nicholson tel: 07714 765 724
How you could get there?
- If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Personal Qualities :
- Ability to speak on the phone- training and support will be given
Skills Required :
- Motivated
- Self-disciplined
- Organised
Future Prospects : After successful completion of the Traineeship course, you will receive a certificate of completion and a letter of reference as a minimum, to support future job applications.
Also you will receive guaranteed interview status for any suitable jobs at The Rug Seller.
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