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Customer Service Apprentice

Motor Parts Direct
Pay: £162.00 - £282.00 Text
Location: Suffolk Beccles United Kingdom
Category: Entry Level
Available from: Apr 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02384240
Customer Service/Call Centre 2017-01-26 2017-04-26

Job Description

An Apprenticeship with Motor Parts Direct is a great way to learn while you earn. You will receive technical training, an experienced mentor and a recognised qualification at the end. 



Looking to start your career? Want to join one of the biggest independent motor factors in the UK? If you would like the opportunity to be a Customer Service apprentice and make a difference in our dynamic company, Motor Parts Direct could be the one for you!



It is an excellent opportunity for people with an interest in motor vehicle parts to learn so much more in the world of motor mechanics, as well as becoming an excellent customer focused individual.



The role will include various customer service and warehousing duties, such as the following:




  • Counter sales

  • Stock inventory

  • Maintain excellent levels of service to our customers.

  • Receiving deliveries from external and internal suppliers

  • Checking deliveries off against delivery notes

  • Ensuring all parts are stored in the correct place

  • Assisting van drivers with loading/unloading

  • Dealing with customer queries/serving customers

  • Picking parts for urgent dispatch

  • Assisting with keeping the workplace clean and tidy


Personal Qualities :

  • Willing to learn

  • Friendly and able to work as part of a small team

  • Flexible approach to work

  • Able to follow procedures

  • Able to prioritise and manage workload



Skills Required :

  • Good level of communication skills

  • Team working abilities

  • Punctual and enthusiastic

  • Must have an eye for detail

  • Need to keen to learn and progress



Future Prospects : If at the end of the course you have shown you have gained the skills required and a position is available then you may be offered a position. From here you can further progress within the branch or another branch.

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