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Apprentice customer service personnel

Subway
Pay: £140.00 - £243.25 Text
Location: London London United Kingdom
Category: Entry Level
Available from: Apr 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02379230
Customer Service/Call Centre 2017-01-13 2017-04-01

Job Description

Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.



• Demonstrates a complete understanding of menu items and explains them to guests accurately.



• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.



• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.



• Prepares food neatly, according to formula, and in a timely manner.



• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.



• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.



• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.



• Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.



• Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.



• Performs light paperwork duties as assigned.



• Completes University of SUBWAY® courses as directed



 



Prerequisites:



 



Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.



 


Personal Qualities :

  • A team player

  • Able to learn quickly and adapt to new situations

  • Able to work on own initiative



Skills Required :

  • Good communication skills

  • Able to work under pressure

  • Keen to learn new skills



Future Prospects : Progress to a higher level qualification. e.g. Level 3

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