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Telesales Executive - Part Time - West Midlands

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Pay: competitive
Job Type: Other/General, Other/General
Location: West Midlands Wolverhampton, West Midlands United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor , Daytime Work
Job reference: E02136829
Retail, Sales 2016-06-28 2016-07-27

Job Description

Telesales Executive - PartTime
Location: Wolverhampton, West Midlands
Salary: 7.21ph - 8.65ph (dependent on performance/experience) + Commission, Prizes for best weekly and monthly performers.
Hours: Mon - Fri (Between 09.00am - 12.30pm & 17.30pm 21.00pm including 1 in 4 Saturdays.
Contract: PartTime
An exciting opportunity to join ourselves as an Outbound Telesales Agent has arisen within our Telesales departparttime
This is a fantastic opportunity for talented individuals who are passionate about Sales with a rapidly expanding business. Previous experience in sales within a call centre is preferred.

Working within a fast paced office environment, you will be fully competent in carrying out data input and administrative tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support.

Primary Duties and responsibilities:
Contact new and existing customers and/or 3rd part Ensure daily targets are achieved and exceeded
Ensure quality of packs sent are all with SLA's of depart Provide support to other team members when needed and proactively contribute to achieving team targets
Control emotions and respond to information and requests in a professional, non-confrontational/aggressive manner.
Ensure processes, policies and procedures are adhered to maximising opportunities.
Make suggestions where appropriate to improve processes ensuring that they remain cost effective and at the same time Ensure product and services offered to customers are adequately explained ensuring the customers understanding
Ensure customers are contacted regularly to confirm postal packs have been received and to ascertain if the customer has any further queries or questions, to increase pack return rate
Build rapport and lasting relationships with customers in order to enhance the reputation of the Company brand minimising the number of cancellations

Required Knowledge; Experience and Qualifications:
Experience of achieving monthly targets
Achieving sales call standards
Achieving individual and team targets
Accurate data Entry
Knowledge of telemarketing processes preferred but not essential
Proven sales record to set, satisfy and exceed depart Strong IT skills minimum Microsoft Office

To be a part Excellent communication skills, verbal, non-verbal and written
Must be enthusiastic and driven
Proven customer service skills
Strong telephone skills
Ability to relate to others and build effective working relationships

Keywords: Sales Executive, Sales Consultant, Telesales, Advertising Sales, Media Sales, Telesales Executive, Telesales Consultant, B2B Sales, Direct Sales, Telephone Sales, Telesales Advisor, Sales Advisor, New Business Sales, New Business, Media Sales, Business Development


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