employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Front of House Assistant

Pay: £6.80 per hour & excellent benefits
Job Type: Entertainment/Leisure, Sports Instructor/Coach,....
Location: South Scotland Lanarkshire (Hamilton) United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor & Outdoor , Evening Work, Daytime Work, Weekend Work
Job reference: E01968928
Sports 2016-02-13 2016-02-18

Job Description

Description

Fit for Virgin Active……?


Are you polite, alert and proactive – someone who goes the extra mile to help others and dedicated to delivering an unforgettable member experience?


We’re looking for a Front of House Assistant to be the welcoming face and engaging voice to our members. You’ll be there to assist with every enquiry and to ensure our members have an exceptional visit.


Your job….



  • Providing remarkable customer service by creating a great impression from the moment our members pick up the phone or walk into the club, enthusiastically welcoming them and providing a faultless representation of your Health Club making the member journey beyond expectations.

  • Effectively handling class bookings, payments, queries and managing member expectations to the highest standard.

  • Deal with any member feedback in a timely and professional manner, showing that you take ownership of the situation and making sure to escalate the issue to the appropriate member of staff where necessary.

  • Responsible for opening and closing duties of the department including cashing up, setting up the department and making sure health & safety, and security of stock and cash handling are dealt with appropriately.

  • Ensure the Front of House area and equipment is well maintained and presented to guarantee the high level of our brand standards.


What we can’t live without…


You’re a team player, well organised and an excellent communicator, comfortable building rapport with regular Club visitors and creating a First Class impression.



  • Strong communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact in all manners, including face to face, over the phone & via email correspondence.

  • Previous experience of working in a fast paced environment, with the ability to remain calm under pressure and work politely and efficiently in all situations.

  • Excellent organisational flair, with a keen eye for detail and strong numeracy & literacy skills.

  • Proficiency in using a computer with the confidence to learn new systems & databases quickly.


Your commitment….


This role is part time, working 8-12 hours per week. Flexibility is required to meet the needs of the business; specific shift patterns include 'earlies' (6am starts), 'lates' (10.30 pm finishes) and weekends (7am starts/9pm finishes).

Apply Now

Enter your email address and we'll email you jobs like this!