Job Description
Brook Street UK Ltd are seeking applications from candidates that have experience in Customer Service, preferably Call Centre
This is an excellent opportunity to join a well grounded firm who is continually developing their business, our client provides and excellent training package and working environment
The vacancy is Belfast City Centre close to all amenties. The role is Monday to Friday 9am to 5pm
The roles are temporary on going.
Duties
Answering incoming calls
Dealing with customer queries
Resolving issues for customers
Transferring calls to other departments
Providing customers with up to date information
Handling complaints from members of the public
Meeting call targets and customer service targets
Providing excellent customer service
Our client would like to conduct an assessment asap, so please submit your CV at your earliest convenience as these roles are filled quickly. If successful the candidate must be willing to apply for an Access NI