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Customer Advisor – Inbound

Brookstreet UK
Pay: 6.85/hour
Job Type: Customer Services
Location: Northern Ireland Belfast United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Daytime Work
Job reference: E01694849
Customer Service/Call Centre 2015-05-14 2015-06-11

Job Description

A fantastic opportunity has arisen with one of Brook Street UK Ltd's clients based in Belfast
This an excellent opportunity to join a well grounded firm who gives the opportunity to progress within.

37 hours per week Monday Thursday 08.30 17.00, Friday 08.30 16.30. There will be a requirement to work one evening per week until 19.00.

Job Description

Receiving a wide range of inbound calls covering sales enquiries, service repairs, gas emergencies, complaints, general enquiries and operational updates whilst updating PNG systems.
Contacting potential customers to promote energy audit visits or central heating servicing. During off peak times, the successful candidate will be required to carry out outbound calling. This will include cold calling and follow up calls.The candidate

Whilst experience within a contact centre would be advantageous, full training will be provided. We are looking for

Confident and enthusiastic individual who is eager to learn
Ability to provide a high level of customer service while working under pressure
Listen and question effectively, possess an excellent phone manner
Able to engage with customers and build rapport
Easily adapt to change
Well organised
FlexibleMotivated to achieve sales targets

please submit your ASAP as our client will be conducting Interviews ASAP

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