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Job Details
Job Title:	Part-time Concierge
City / Town:	Leeds
Company name:	QHotels
Company sector:	Catering/Hospitality/Leisure
Pay:	£££Competitive

Job Description
THE ROLE: To support the achievement of 100% guest satisfaction and maximum revenue for the whole hotel through the provision of outstanding service to guests. Being pro active to establish guest needs and offer solutions to these. This role is part time working a combination of morning and evening shifts across a mutually agreed number of days to include weekend working. DUTIES & RESPONSIBILITIES: Meeting and greeting guests coming into the hotel Valet parking of guest cars Helping with luggage Answers guest queries relating to local attractions, restaurants, directions etc SKILLS & EXPERIENCE: Applicants should have previous experience within a quality customer service environment. They must be well presented and spoken with a real flair for customer care. To comply with the insurance requirements for driving activities applicants must have a full driving license which is ideally clean and valid within the UK. Whilst we can be flexible and tailor your working hours in line with your other commitments we do require applicants with flexibility to work a range of different shifts patterns and days to meet business needs. THE PACKAGE: The Queens Hotel is the most famous landmark hotel in Leeds. Opened as a hotel in 1937, this historical property occupies a prime location next to Leeds Train Station in the heart of the vibrant growing city of Leeds. The hotel boasts 217 bedrooms, a state of the art Conference and Events function which aims to accommodate all needs, from a small meeting to an event for up to 600 people, together with the Queens Bar and a separate Restaurant. Full uniform provided, free meals on duty, company pension after 6 months and many more Please apply with a covering letter, up-to-date CV and salary expectations. Contact Name: Carla Flanagan E-mail: queenshr@qhotels.co.uk Te

Job Description

THE ROLE:
To support the achievement of 100% guest satisfaction and maximum revenue for the whole hotel through the provision of outstanding service to guests. Being pro active to establish guest needs and offer solutions to these.

This role is part time working a combination of morning and evening shifts across a mutually agreed number of days to include weekend working.

DUTIES & RESPONSIBILITIES:
Meeting and greeting guests coming into the hotel
Valet parking of guest cars
Helping with luggage
Answers guest queries relating to local attractions, restaurants, directions etc

SKILLS & EXPERIENCE:
Applicants should have previous experience within a quality customer service environment. They must be well presented and spoken with a real flair for customer care.

To comply with the insurance requirements for driving activities applicants must have a full driving license which is ideally clean and valid within the UK.

Whilst we can be flexible and tailor your working hours in line with your other commitments we do require applicants with flexibility to work a range of different shifts patterns and days to meet business needs.

THE PACKAGE:
The Queens Hotel is the most famous landmark hotel in Leeds. Opened as a hotel in 1937, this historical property occupies a prime location next to Leeds Train Station in the heart of the vibrant growing city of Leeds. The hotel boasts 217 bedrooms, a state of the art Conference and Events function which aims to accommodate all needs, from a small meeting to an event for up to 600 people, together with the Queens Bar and a separate Restaurant.

Full uniform provided, free meals on duty, company pension after 6 months and many more

Please apply with a covering letter, up-to-date CV and salary expectations.
Contact Name: Carla Flanagan
E-mail: queenshr@qhotels.co.uk
Te

Job Summary
Job Type:	Admin/ Secretarial/ Clerical
Location:	Yorkshire
Category:	Gap/Temp And Parttime/Holiday
Available from:	Immediately
Finishes on:	Ongoing Position
Type of work:	Part Time Indoor Evening Work Weekend Work
Job reference:	E00049157

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