Job Description
Customer Consultant - Birmingham (Kingsbury Rd)
£7.96 per hour
OTE £10.06 per hour after successfully passing 3 month probation
Uncapped bonus earnings
2 x 15 hours, with flexibility to work additional hours
We’re all about making our customers’ lives better through technology. That means opening their eyes to what’s possible, making complex stuff simple, and having fun while doing well. It’s about sales, of course, but only through great customer service. So for someone who’s as keen on customer service and technology - especially mobile phones - as you are, it could be the best place around for your career. You’ll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (we’ll train you in those, of course) until they have what’s right for them. We’re completely impartial and independent, which means it’ll be easier to find them something that will genuinely improve their life. There will be some procedures to follow – this is a business, after all – but once you have product knowledge under your belt, you can be sure that freedom to do your best will be there in spades. You’ll have the support of your colleagues and team manager when you need it, and if you’re anything like the rest of us, you’ll love coming to work. We share goals and celebrate everyone’s successes when individuals or teams have done well. So you can be sure you’ll be recognised. And if progression is what you’re after, just grab it with both hands - there’s more than enough e-learning and training in place for you to do that too. If you thrive on change, are enthusiastic and entrepreneurial, and believe technology should be fun and for everyone, there’s an amazing experience in store for you. You’ll also enjoy one of the best and broadest benefits packages in retail, which includes great discounts and even birthday surprises. Find out more about creating something really special with Carphone
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