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Business Advisor

Currys, PC World, Dixons logo
Pay: 6.54+
Job Type: Customer Services, Sales/Retail, Customer Ser....
Location: Staffordshire Stoke-on-trent United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E01589095
Retail 2015-01-15 2015-02-02

Job Description

Summary of the role

Working in store for PC World business you will build and maintain positive working relationships with small to medium sized business account customers by making sure they have a great experience. You will love sharing your product knowledge, bringing products to life by demonstration and will be a natural at approaching, qualify and delighting all our customers on every occasion.

Who are we looking for?

We are looking for people who are passionate about providing excellent customer service from the initial customer greeting right through to making sure they have a great customer experience. You will love speaking to customers and build rapport quickly providing them with a solution to their business needs and making sure they have a superb after sales service.
So if you like helping people and have an interest in technology, then Dixons Retail would love to hear from you.

What will I be doing?

• Manage your existing account base pro-actively using company account management processes ensuring the store has a developing account base. In addition, all customer quotations will be managed, in-date and current.
• Accountable for completing all allocated account management calls, ensuring both customer and colleagues are aware of current business promotions.
• To approach, qualify and delight our business customers with our value added services.
• You will deliver world class customer service and actively coach and motivate colleagues to support the delivery of business to business key performance indicators (KPI’s). Ensuring all colleagues are qualifying for business, enhancing the customer experience, encouraging repeat spend and driving group profitability.
• Achieve personal and overall business to business sales and margin targets by maximising all selling opportunities in line with the business to business KPI’s and supporting the delivery of the store budget.

What will Dixons Retail do for me?

Dixons Retail is a market leading specialist within the technical and electrical retail market with brands including Currys, PC World and Dixons Travel, we pride ourselves on providing a first class experience for our customers with engaging and knowledgeable members of staff and in order to achieve this we offer:-

• A first class continued colleague training programme covering both career development and product knowledge
• A competitive hourly rate with a bonus scheme that rewards you for excellent customer service and individual performance
• 5.8 weeks annual leave (including statutory bank holiday)
• 10% colleague discount
• Pension
• Most of all we provide exciting working conditions with excellent career prospects

If the opportunity sounds interesting then we would love to hear from you.

PC World Stoke are currently looking for someone with a passion for customers who loves to be surrounded by the latest technology.

Basic hours are 25 per week plus overtime available up to a maximum of 40 hours per week.

As a Business Advisor in our store you will be expected to manage existing accounts as well as create new business accounts in store. The ideal candidate would have an understanding of IT Solutions for business as well as account managementy experience.

If you have a passion for customers and love to be surrounded by the lastest technology then we have an opportunity for you.

You will need to be very flexible on your working hours so able to work any shifts between 8am - 8pm (and later during Christmas period.

Previous experience in a sales role would be an advantage when applying for this role.

PC World Stoke are currently looking for someone with a passion for customers who loves to be surrounded by the latest technology.

Basic hours are 25 per week plus overtime available up to a maximum of 40 hours per week.

As a Business Advisor in our store you will be expected to manage existing accounts as well as create new business accounts in store. The ideal candidate would have an understanding of IT Solutions for business as well as account managementy experience.

If you have a passion for customers and love to be surrounded by the lastest technology then we have an opportunity for you.

You will need to be very flexible on your working hours so able to work any shifts between 8am - 8pm (and later during Christmas period.

Previous experience in a sales role would be an advantage when applying for this role.

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