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Customer Advisor - Part Time (15800)

EE logo
Pay: OTE £9.47 p/h
Job Type: Customer Services, Sales/Retail, Customer Ser....
Location: Avon Bristol: Cabot Circus, Bristol: Broadmead, Bristol: Clifton, Bristol: Cribbs Causeway Unt 152, Brist United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E01489918
Retail 2014-10-08 2015-02-14

Job Description

The Job:

We’re EE, home to Britain’s first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Right now, we’re stepping things up a gear – rolling out double speed 4G and a new wave of services that will take the EE experience from superfast to turbo charged. But when it comes to jobs, our high street stores are where the real action is. And there couldn’t be a better time to join us.

Join us here and you’ll discover it’s not just our customers who get the best from EE. Surrounded by the latest products, all presented in an easy-to-understand way, you’ll be on hand to give demonstrations, encourage customers to have a play themselves, and hit your targets by helping them find exactly the right product or service.

What you’ll do:

    * Contribute to your store’s success by bringing to life our ethos of sales through sensational service * Keep up to date with all of our products, services and promotions, and those of our competitors * Engage customers in genuine, enjoyable conversations to understand their needs, help them choose the right products and show them how those products can make their mobile life better * Take pride in the appearance of the store, keeping it clean and tidy at all times

You’ll definitely:

    * Have a strong background engaging and delighting customers in a sales or service environment * Be able to show how you’ve worked to and achieved targets or deadlines * Show an interest in communications technology * Enjoy being part of a team but still have the drive to work on your own initiative

You might even:

    * Have worked in retail * Know a thing or two about the telecoms sector

What’s in it for you:

    * OTE £9.47 per hour after successfully passing 3 month probation * Basic hourly rate of £6.63, rising to £7.07 after successfully passing 3 month probation * Uncapped commission * Discounted mobile phone packages for you, your friends and your family (conditions apply) * 25 days’ holiday (pro-rata) * Opportunity to buy or sell holidays * Discounted childcare vouchers * Discounted Retail vouchers * Healthcare cash plan including Dental and Optical offers * Pension

What’s next:

At EE, we look for the best people to join us. And to help us find them, we’ve created this simple but effective recruitment process. You need to pass each stage to carry on to the next:

    * Visit our website and complete our online application form * We’ll send you a link to our online assessment which shouldn’t take more than half an hour or so to complete * One of our recruiters will call for a short conversation around motivation for the role and availability * Come along to the store for an interview with the manager, a sales exercise, product exercise and 5 minute presentation

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