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O2 Guru 37.5 hrs, Birmingham Bullring Level 2

O2 logo
Pay: Starting salary £16,500 per annum plus performance bonus.
Job Type: Sales/Retail
Location: West Midlands Birmingham, West Midlands United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E01007316
Retail 2014-04-16 2014-05-11

Job Description

Company

Working for O2, it's impossible not to be inspired.
As part of Telefonica, one of the world's most innovative communications companies, we're taking on new challenges every day.
We're also exploring new ways to give our millions of customers more than ever before.
In fact, we're on a real adventure.
And you could be part of it all.
Department

With almost 400 stores in the UK alone we are the face|of O2.
And it's all about creating a world where everyone of our customers enjoys an amazing experience.
Do|you like new technology and enjoy working with customers?
If that sounds like you, you'll be right at home in one of our stylish stores.
Job description

We're part of Telefonica, and we think our Guru Iroro's great.
He works in one of our stores, and as well as showing customers how to make the most of their phones, he also volunteers to|help elderly people get connected.
And we're right behind him.
We give him everything he needs to help them|stay in touch with their family and friends.
His knowledge and enthusiasm inspires his pupils.
His selflessness inspires us all.
This is how Iroro opens up the world for our customers.
You'll do it by sharing knowledge, delivering outstanding customer service and, well, who knows what else?
The adventure starts here.
Roles and responsibilities

For lots of customers, it can be quite daunting getting a new piece of technology.
Only to find|they can't make head-nor-tail of it.

You'll use your customer care experience and our product training to take every customer on a voyage of discovery and show them just what our products can do.

It's all about connectivity.
You will show how every piece of technology -- whether it's phone, a tablet or laptop -- can open up the world and help people connect, giving a whole new dimension to life.

And it's not just customers who'll benefit from your knowledge.
You'll also help your team mates discover more about our range and train them on how to do a 'wow' demo for any type of customer.

Always eager for new ideas and technology, you'll keep an eye on the latest trends with the help of your very own laptop.
And in return, we'll say thanks in our own special O2 way.
|
For looking after our customers, you'll enjoy lots of benefits in return.
They come in all shapes and sizes.
Some come with the job.
Some are more flexible.
And some are little perks that you only get at|O2.

If you're talented and keen, who knows how far you could go?
Let the adventure begin.
Additional information

If you would like to see how our O2 Gurus are helping customers learn about technology on YouTube, visit our O2 Guru TV channel http://www.youtube.com/O2GuruTV

- Salary Information: Starting salary £16,500 per annum plus performance bonus.

- Details about Hours of Work\Shifts: 37.5 hour full time vacancy available.

- Candidates must be able to work any five out of seven days.

- To be considered please ensure you attach a CV to your application.

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