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People taking new mobile phone contracts or renewing old ones should be wise to the perils of using a middleman service, it was claimed this week.
More and more mobile phone users are being contacted by companies offering phone contracts, whose claims to be able to save them money are not always borne out in practice.
Writing in the Independent newspaper, switching service uSwitch advises against ever responding to a cold call or an unsolicited text message.
In any discussion, customers should ask about contract length, cancellation terms and options to move to a less expensive tariff, he went on.
Hidden extras, such as charges for itemised billing, should also be brought up.
Acknowledging that there are scam companies at work, Chris Caudle, the chairman of the Independent Mobile Phone Dealers Association (IMPDA) argued that bad practice is a symptom of an excess of competition, which the mobile phone networks are spurring.
"The networks have started offering ridiculous deals deals our dealers aren't allowed to offer to lure customers away. We've asked the networks to talk to us, but they won't," he said.
One person who will be ruing not changing tariffs, however, is the businessman who earlier this week returned from a trip to Germany to a £1,100 bill for downloads that were supposed to be free on his "unlimited broadband" package.
The man's wife had ordered four episodes of "Friends", which took 12 hours to download. Unfortunately, her husband left for Germany while the download was in place, where the offer did not apply, reports Sky News.
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