Mobile Phone Blog

Steve Jobs has finally taken decisive action on the iPhone 4 dodgy reception saga – called Anntennagate by Jobs himself – after admitting that Apple are not perfect. He offered owners of the iPhone 4 handset a free case to make amends.

There have been complaints mounting since the end of June that the antenna on the iPhone 4 was receiving a poor signal when it was held towards the bottom left of the mobile phone. The free case, apparently available to everyone who has bought the iPhone 4, should go some way to solving the reception problem by acting as a bumper.

Jobs, however, was also quick to point out that this signal problem was not unique to the iPhone 4. He said it was incredible that the matter had been blown out of all proportion and had become a media firestorm. During the press conference in which Jobs made the offer of the free iPhone 4 cases he compared the signal on the Apple smartphone with that of the Blackberry Bold. Jobs said that the loss of signal strength was something that the whole industry had to try to surmount.

Jobs also revealed that only around a half a per cent of all iPhone 4 users had complained about the antenna problem. This was a small amount compared to other Apple product releases he claimed.

If you want the free case for the iPhone 4 then you will have to apply via the Apple website on or after July 22^nd. At the press conference Jobs also said they were extending their full-refund offer for unhappy iPhone 4 users until September 30^th.

Jobs was keen to stress just how much Apple customers mean to his company: “We love our users, we really love them. We try very hard to surprise and delight them. We work our asses off. And it’s great, we have a blast doing it,” eulogised Jobs.

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Tags : antennagate, Apple, iPhone, iPhone4
This entry was posted on Saturday, July 17th, 2010 at 12:22 pm and is filed under Apple, Free Gifts, Handset.
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